When I first open the test docx provided by the other user in his related thread in Word, it says "Protected View This file originated from an Internet locaton and might be unsafe. Click for more details. Enable Editing"
When I click "Enable Editing" the task pane does not show up.
But if I close the document, then open it again, detection will then work correctly (ie the task pane opens).
This is the only way I can get the docx to misbehave (Word 2010: 14.0.7106.5003 (64-bit) )
What version of Word are you running?
What other add-ins are you running (File > Options > Add-Ins) ? (the addin uses Word.ApplicationEvents4_DocumentOpenEventHandler; maybe some other addin is interfering with the processing of that event)
Do you have a sample docx which isn't working for you?
I thought it might be a bitness issue, so I tried it on another computer, running Word 2010: 14.0.7106.5001 (32-bit)
but that seemed fine.
You could try uninstalling the add-in, then using http://www.opendope.org/downloads/OpenD ... nSetup.msi
(same thing, just an msi for local distribution)
If we can't solve it, I may be able to get the older version from a server backup. But it would be preferable from my point of view to get to the bottom of the issue you are experiencing.
Your other option is to use the other newer add-in