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Docx4jHelper AddIn install error

PostPosted: Tue Dec 09, 2014 5:38 am
by DanCID
Hello,
I'm getting an error when I run the install program.

It says :
The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32bit) or x64 (64bit) version of the program, and then contact the software publisher.

My computer is a windows 7 64-bit machine.
Is there a different version of the install file?

Re: Docx4jHelper AddIn install error

PostPosted: Tue Dec 09, 2014 6:32 am
by jason
That's weird, since it was developed on Win 7 x64, and tested on several x64 machines.

Is there a log file in a recently created dir in C:\Users\USERNAME\AppData\Local\Temp\

Re: Docx4jHelper AddIn install error

PostPosted: Tue Dec 09, 2014 7:00 am
by DanCID
I don't see a log file there. Would it be anywhere else?

Re: Docx4jHelper AddIn install error

PostPosted: Tue Dec 09, 2014 7:24 am
by DanCID
I was able to make it work. I think it was a corrupt download.
Thanks!